%20(1000%20x%201324%20px).png)
We hope you're satisfied with your purchase, but if you'd like to return or exchange items in your order, the process is simple. Click here to access our online Returns Portal. To register your items, you'll need:. Please note:. We recommend reading
Please use the link here to thoroughly read and understand our return policy.
We kindly ask that you don't combine your returns from separate orders. Each return request should be linked to one order which will ensure requests are processed accurately. Sending your returns in separate parcels also allows us to work more effici
You're more than welcome to exchange your items for another size. Click here to access our online Returns Portal. Please find below our returns policy guidelines for exchanges:. Finding the perfect fit online can be difficult - but our Client Service
When your return arrives at the Livetta warehouse, our Returns Team will unpack and inspect your order within 5-10 working days. You can use your tracking number to verify your return has arrived at the warehouse. As soon as your return is processed,
If you'd like to return or exchange items in your order, you can initiate a return using our online Returns Portal here. In most cases making a return won't incur any additional fees like restocking fees etc. The only thing you will be required to pa
Having a Livetta account makes returns easier, but you don't need an account to register your return. You can register your items for a return or exchange by clicking here. You'll need to enter the following details:. Creating an account will allow y
Any parcel accidentally or incorrectly returned to Livetta is the sender's responsibility and not Livetta's. We will always do our best to assist you, but we cannot guarantee we can retrieve your items. If you send a non-Livetta item to our warehouse
If you return an item that was paid for using AfterPay (or another Buy Now, Pay Later option), your AfterPay statement will automatically update once we process your refund request. If you've requested an exchange or gift card, your statement will no
While “free returns” and “free return shipping” are often used interchangeably, they don’t always mean the same thing. “Free returns” means not charging customers for making a return, i.e not charging restocking or processing fees, while “free return