What’s the Difference Between Free Return Shipping and Free Returns?Updated 3 months ago

While “free returns” and “free return shipping” are often used interchangeably, they don’t always mean the same thing.

“Free returns” means not charging customers for making a return, i.e not charging restocking or processing fees, while “free return shipping” means covering the cost of customers shipping returned items back to your warehouse or fulfillment center. Free return shipping is usually offered by providing customers with a pre-paid return shipping label to attach to their package.

Livetta offers worldwide "free returns" which means we don't charge restocking or processing fees. We don't offer "Free Return ShippIng". This means that we do not provide return shipping labels. All returns must be paid for by the customer.