Shipping timesUpdated 3 months ago

Please find below a list of expected shipping times and thresholds.

Please note: This timeframe begins from the day your order leaves our warehouse and not from the day your order is placed. Processing of orders can take 1-3 business days. 

Please note:

• The estimated delivery times will apply after orders are shipped.
• Working days exclude Saturdays, Sundays, and bank holidays.
• Orders placed after 5pm (GMT+8) time will be processed and shipped on the next 1-3 working days.

If your parcel is not delivered within the expected time frame and you have not been informed of delays, If you have any specific questions or need further assistance, please don’t hesitate to contact our Customer Service Team via email at [email protected] to start a chat with a member of the team or alternatively use our chat feature below. But please keep in mind you are most likely to get support from us via email.