Returned to senderUpdated 3 months ago

“Return to sender” means that your parcel could not be delivered and is being returned to the Livetta warehouse. This can happen due to incorrect or incomplete address information, refusal by the recipient, or unpaid customs fees.

 If you see this label on your tracking link, our Customer Service team will be happy to resolve this for you.

If you have any questions or need further assistance, please don’t hesitate to contact our Customer Service Team via email at [email protected] to start a chat with a member of the team or alternatively use our chat feature below. But please keep in mind you are most likely to get support from us via email.