Missing item(s)Updated 3 months ago

If your order is missing an item, please contact our Customer Service team as soon as possible. Our team will be happy to resolve this for you.

Please include the below information when contacting the team:

• Order number
• Images of the items received
• A list of the item(s) missing from the parcel
• Images of your parcel, especially if the parcel arrived damaged/opened

Please note: To allow our team to investigate your missing item, you must contact us no later than 7 days after your parcel is delivered.

Email us via [email protected] to start a chat with a member of the team or alternatively use our chat feature below. But please keep in mind you are most likely to get support from us via email.