Pending payment?Updated 3 months ago

Pending Payment Status: What It Means & Next Steps

When a payment is marked as "pending" in your account, it means the transaction is in progress but has not yet been fully processed. While the funds are reserved, they have not yet been deducted from your bank account. Pending payments are common and often resolve on their own.

If you notice a pending payment on your account and are concerned about delays or errors, here are the steps you can take:

1. Monitor Your Bank Account
   Track any updates regarding the transaction status. Take note of how long the payment has been showing as "pending."

2. Contact Your Bank
   If you have any questions or concerns about the pending payment, please contact your bank directly. They can provide more details and help resolve any issues.

3. Reach Out to Our Customer Service Team
   If you have any questions or need further assistance, please don’t hesitate to contact our Customer Service Team via email at [email protected] to start a chat with a member of the team or alternatively use our chat feature below. But please keep in mind you are most likely to get support from us via email.